Building Real Relationships with Our Clients

We take pride in getting to know our clients personally. For more insight into our approach and the ways we have helped our clients, browse the testimonials below. Let us know if we can answer any questions directly.

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“When our insurance company denied coverage for my husband’s emergency surgery, we turned to Rondi for her legal expertise in medical claims and reimbursement and worked with her to appeal the denial. Her knowledge, skill and perseverance during the many months of communications with our provider were absolutely essential as we couldn’t have navigated the confusing and conflicting explanations of benefits without her. Rondi’s meticulous attention to detail allowed for an outcome that saved us more than $30,000.00 in medical fees. I highly recommend Rondi as a trusted advisor and advocate for any healthcare need. Her intellect, compassion and years of experience served us well and I would contact her again should the need arise.”


Last year I suffered an unexpected and disabling health crisis, rendering me incapable of working in my chosen profession. While I was fortunate enough to have a robust disability insurance policy, I didn’t realize how difficult it would be to navigate the claims process. Unsure of what steps to take, I contacted Rondi Loganzo. She quickly became an invaluable asset to me. Her insurance advocacy expertise helped me receive the maximum benefits available to me with minimal out-of-pocket costs. Not only did she bill extremely fairly for her work, but she also remained empathetic and kind during one of the most challenging periods of my life. She made me feel like I was a very special client and helped me every step of the way. I highly recommend Rondi and Loganzo & Mantell PLLC.


Rondi was an amazing resource in helping me appeal the denial of coverage by my long-term care insurance carrier. It is clear that Rondi has significant technical and legal background that she brought to bear on my behalf with patience and understanding. I’m lucky to have Rondi on my team and I would recommend her without reservation.


What can I say…Betsy, she is my lawyer, but she is also my friend and I have to say that she is one of the smartest, kindest, most compassionate people. When you have issues she is amazing to deal with and I could not recommend her more highly. She is the best.


The financial burden and the healthcare system in New York State is extremely challenging for adult children to steer for their elderly parents’ care. As the oldest son, it fell upon me to make the phone calls, do the due diligence and try to learn about various programs and options. It is unbelievably time consuming and stressful. I was lucky that Rondi Loganzo was recommended to my family to help navigate the process. Having Rondi help with the paperwork and meet the deadlines for the programs, was awesome. She came to my parents’ house and sat down and explained everything to my parents in a clear and concise matter. I would recommend Rondi to anyone whose parents’ need assistance in New York State.


I have worked with Rondi for many years and she truly is a trusted advisor. She brings a sensitivity and understanding of our organization to every task because she takes the time to understand the bigger picture. Her responsiveness, attention to detail, and passion for her work are second to none.


I recently started working with Betsy as my legal counsel for my corporation. As a person Betsy has integrity, she’s straightforward, and has a great sense of humor. She’s very versatile in her legal profession. Betsy adapts to situations and scenarios very easily and does it in a way that is very convincing to the opposition. She is fair-minded and she’s also honest with her customers in terms of what we can expect. There aren’t any false promises and she tells you the pros and cons upfront. She has a great knowledge base and is versed in her profession. We have three partners in our business and she is very fair and is able to separate the emotional aspects to look out for the best interest of the company. Betsy is considerate of the fact that she is serving more than one interest. She is a perfect partner and is very grounding. I couldn’t be happier because I believe her services are very fair and it’s a partnership. She can be a powerhouse when needed. She is small in person but big in presence.


Rondi is my first and only call regarding health care law. I think the world of her as an attorney and as a person. I also have had the pleasure of working with Betsy on both a complex transaction and litigation strategy. She is as detail-oriented from a legal perspective as she is practical from a business perspective.

Daniel Ritson, PartnerWasch & Ritson LLC

Rondi and Betsy were consummate professionals navigating my family’s legal matters. They took the time to explain everything in detail to my family and me and were very responsive to our calls and emails. They understood a delicate family situation and handled our concerns with compassion. Rondi and Betsy were a pleasure to work with, and I highly recommend them to others searching for top-notch attorneys with a strong service-oriented approach.